Portland, OR

“Dear K.C., I want to thank you again for all your help on Friday. It was a pleasure working with you. I have been using QuickBooks since 1994 and over that period of time I have consulted with four other top QuickBooks ProAdvisors in the Portland area. For one reason or another, I did not have them back. Your knowledge and professionalism are outstanding and in the future you will be the person I call when I need help. Over the years I have been asked to recommend a company that could come into a business and help with QuickBooks solutions. I have finally found someone I can recommend. That would be you. You went beyond our expectations and needs, and we will definitely be contacting you with any further QuickBooks/accounting needs. Keep up the good work and I am looking forward to working with you again in the future. Thank you for all your help.”
Kathi Yukich, President, MegaFrame Construction, Inc. and Seth Candeaux, PAC NW Structures, LLC, Portland, Oregon

“Dear K.C., Thank you for setting up my QuickBooks. You saved me so much time answering all those questions, and I feel confident that it is set up correctly! By training me with examples in each area, I was able to proceed on my own entering the remainder of my receipts. Thank you for always being willing to answer my additional questions. You offer an outstanding service and I am happy to refer others to you!”
Jennifer Omner, All Publications (professional book designer, www.AllPublications.com)

“(You) explain solutions in an understanding manner.”
from a cleaning company, Hillsboro, OR

“(We appreciate) calling in a pinch and getting much needed answers on the spot. Thanks.”
from a counseling center in Portland, OR

“(I like) your know-how and your fair billing. It is accurate!”
from a construction company in Portland, OR

“Thank you so much for all your help setting up my Quicken. You are a good instructor! I entered all of my revenue and expense – it is great to have it all organized.”
Snapshots, Seattle, WA

“You also educate me at the same time as fixing my problems.”
from a construction company in Boring, OR

“K.C. saves me a lot of problems and takes away work I don’t like.”
from the owner of a medical care facility in Troutdale, OR

“Dear K.C., Thank you so much for helping us set up the QuickBooks program. We really enjoyed your instruction style!”
from a new coffee shop in Portland, OR

“Hi K.C., Thank you so much for your clear description. That is one of the reasons you have been such a delight to work with! Thanks again, Sheri”
Oregon School of Massage, Portland OR

“K.C., As always, you were wonderful and I am so appreciative. Love, Yvonne”
from an attorney’s office in Portland, OR

“Thanks, K.C.! Just want you to know that I appreciate all your help and patience. I would be lost without your knowledge to rely on and your expertise.”
Brooke, from an electrical contractor in Dallas, OR

“K.C., I wanted to send you a quick Thank You…today I went and looked at a couple of things and remembered some things you told me and WOW I did it! It is doing just what I wanted and that makes me happy…”
Shelly, Northwest Industrial Services, Inc.

“Hi K.C., Thanks for all your help! It is such a good feeling to have the books back in order!”
Kristin, from MetroArts, Inc.

“I want you to know how grateful I am for you fixing the sales tax G/L account. In reconciling my Aug. end of month stuff, I finally was able to complete this reconciliation because of you. I don’t know if you realize what a relief it is, not having this bad thing looming over my head anymore. Thanks, again!
Satomi Cutting Edge Cabinets

“K.C., Thank you so much for all your help with QuickBooks. It was so difficult to grasp but with your guidance I have success now! Thank you again!”

Carmen ReMax Equity Group

A letter from: SERVPRO

5/18/00
To Whom This May Concern:
Reference: K.C. Courtnier – 2nd Site Business Solutions

I would like to start this letter by saying that most business owners are great with customers and running their businesses, but seem to drag their feet when it comes to keeping the books. This is why I am so confident in recommending K. C.

K.C. was referred to me from a business associate with Servpro. She had been very helpful to them with their bookkeeping needs and when I heard of her ability with QuickBooks®, I was speed dialing her phone number.

She has helped straighten out our bookkeeping weaknesses with her presence in our office. Not only has she been a wonderful consultant to our business, but we also hired her to travel to the 13 Servpro offices in Northern California, Reno and Oregon.

K.C. has set each office on the right path with their Balance Sheets, Income Statements and the whole 9 yards. It is not an easy task to win the confidence of business owners when it comes to their finances. This nice lady has had nothing but rave reviews from every office we sent her to.

So I would like to say that if you are in need of bookkeeping advice – take my recommendation and let her help you with her knowledge, professionalism, her work ethic (she never takes breaks!) and her pleasant personality.

Connie Pederson – Servpro Owner

Posted on LinkedIn by
Kathy Graham, Intuit Solution Provider Channel Sales Manager, Intuit

“K.C. is a delight to work with and a true professional and expert in her field. We have been partnering for the last 6 months in growing (her) business in the Intuit Solution Provider program. I consider her to be a leader in working with ProAdvisor relationships and serving customers int he Intuit community”
June 11, 2010

18 comments posted on Intuit’s “Find-a-ProAdvisor” website:

Overall Rating: 5 Stars out of 5

September 15, 2010

.          Service Provided: Review of my QuickBooks

“KC was very professional and a great communicator. I contacted her to help me “clean up” my QuickBooks system after years of not quite knowing what I was doing. She stayed focus on the task and came prepared with detailed notes about what I needed to change in my Quickbooks. She was very patient about showing me and re-showing me what needed to be done. She definitely knows what she is doing, answered all my questions and I am hiring her back to help me with payroll set up.”

July 13, 2010

.         Service Provided: KC was called when I just couldn’t find reference for the account clean-ups I needed for both customer accounts and chart of accounts. Her help was efficient and a pleasurable working experience.

“She took good notes and worked through all of my QB issues. A great reference consultant!”

March 31, 2010

.         Service Provided: Basic overview and hands on training on QuickBooks 2004

“KC was able to quickly and efficiently present QuickBooks 2004 to me in such a way that my intimidation factor was reduced within 1 hour and I could begin inputting my business info. I will go back for more!”

March 15, 2010

.         Service Provided: On site assistance with QBE (our system was down, with corrupted files etc.), and on-site training.

“K.C. Courtnier juggled her schedule when we asked her to fly to our location and work with us, after we found her on the Internet (our system was not working correctly, we had some corruption, and the data would not even go through the “verify” process or back up, and we had already re-entered several day’s worth of data twice only to lose it again). After assisting us via telephone for an hour, she got here the very night we called her, spent the next day with us, assisted us in fixing our problems and working with the Intuit techs, then spent some extra time with on-site training. She’s knowledgeable, professional, well-trained, and calm, cool & collected – just what we needed when the QBE software wasn’t working and we couldn’t even process purchase orders at our 85,000 case per year sized winery in Walla Walla, Washington. I would recommend Ms. Courtnier to anyone.”

February 14, 2010

.         Service Provided: QuickBooks Pro 2010 consulting

“KC is very patient, courteous and knowledgeable. I got a lot out of our session and look forward to the next one.”

February 4, 2009

“Great working experience. KC knows her stuff and did not waste my time. She will be our “Go To” QB accountant from now on”

August 28, 2008

“KC is a great asset. We’ve been using her services for about 11 years and I now wonder how my accountant put up with my financials before that. She is so willing to do whatever is needed and offer advice to keep business moving along. I have referred her to other small businesses and have gotten many thanks!”

August 26, 2008

.         Service Provided: She helps me with problems

“Whether I e-mail or call KC, she always gets back to me that day or the next. We use Q-Books Pro 2008 (she upgraded us from 2004). There are so many ways she helps me I cannot possibly list it all here. From simple to complex KC figures it out. She even has the guts to scold me when I’m not doing what I should be doing. KC is very even tempered, thoughtful and willing to teach me how to correct what I have screwed up. I am very grateful for her knowledge.”

August 26, 2008

.         Service Provided: Set up build assemblies. Create templates. Sort out chart of accounts. Unravel conversion errors.

“Excellent understanding of QB and how to apply it to our specific business. Thorough, patient, and confident. Able to quickly see how to unravel errors in the set up from a conversion. Communicates in a way to bring understanding of the system. Good accounting knowledge.”

August 26, 2008

.         Service Provided: program set up and periodic “clean up”

“KC has been invaluable for me during the first three years of owning my business! She has helped me keep my program cleaned up and organized. She has been SO great at answering all my questions, even when it means looking further into something and getting back to me. She generally gets me feeling back on top of things.”

August 25, 2008

.         Service Provided: Cleaning up the mess I have created in QuickBooks and getting my bookkeeping up to date. In the coming weeks we hope to do some business analysis based on the information gathered in QB.

“KC has been great to work with. She is professional and friendly. She has a very thorough knowledge of QuickBooks and can create a work-around when QuickBooks does perform the exact function that we need it to. She works quickly, but carefully. Although the expense is a little tough for me I have the confidence in KC that it is worth it in the end. I have worked with other accountants who cost me more in the end with their mistakes and I do not worry that this will be the case with KC. I would highly recommend her.”

August 24, 2008

.         Service Provided: Training on QB, business account setup, consulting

“KC is highly capable; both in education of new and growing QB users, and helping their books conform to the ever changing landscape of tax accounting practices. Very patient with me while explaining the whys and hows of how to represent my business and obtain maximum value from the application. Easy to work with technically and personally, both for me and from feedback in my accountant’s office.”

August 23, 2008

.         Service Provided: Provided expertise with any problems that we have with QuickBooks; end of year work to prepare our books for the accountant; training sessions to help us more effectively use QuickBooks

“KC’s QuickBooks expertise has helped our company immensely. She is very professional; flexible and always able to quickly address our concerns/needs. KC provides QuickBooks guidance and training for our staff. Our records were very complicated with multiple companies and numerous QuickBooks entry errors in prior years. KC was able to fix everything and get the correct reports to our tax accountant. We would strongly recommend KC to any company; with out her on-going help we wouldn’t be able to operate as efficiently.”

August 22, 2008

.         Service Provided: monthly reconciliation of our books and clean up of any problems

“KC has been a wonderful asset to our business. Having her reconcile our accounts, gives us peace of mind that it is done right, and we won’t have any surprises later. This saves time, money and frustration for all of us.”

August 22, 2008

.         Service Provided: Set-up bookkeeping system using Quick Books

“KC has been an asset to our business. Having never used Quick Books before, KC was able to teach us how to use the program in simple terms, keeping the instruction at our level. In addition, she was able to be creative and customize Quick Books to our business needs. We are impressed with her ability to find solutions to create customized invoices, reports, tax issues and more. We can highly recommend KC for your business.”

August 22, 2008

.         Service Provided: KC has been a great help in getting my questions answered regarding the operation of certain programs in QuickBooks and with setting up new processes that I am not familiar with.

“She has done an excellent 5-star rated job for us on any problems we have had. She responds quickly and has a great deal of patience in working with us. Her knowledge is extensive and if she needs to do some additional research for us she does it quickly and to the point.”

August 21, 2008

.         Service Provided: bookkeeping, reconciliation, consulting

“KC is awesome: she knows tons of stuff about payroll, the state’s and CPA’s requirements. She instantly got the hang of my filing system, and had great knowledge about all kinds of medical and insurance statements when my wife was dying. She’s totally unpretentious and makes it all seem easy. She’s dependable –totally fabulous!”

August 21, 2008

.          Service Provided: Setting up our QuickBooks, reviewing our books at year end, help with misc things I did not know what to do with!

“I have used KC for the past 3 years and she has been a huge help to our company. We are a small business that has grown fast. KC has helped me with everything from setting up my QuickBooks program and shown me how to us it, to coming out at year end to review our books before turning it into the Accountant. KC is very knowledgeable not only QuickBooks but in her Accounting experience. She is patient and walks you through what she is doing as she is doing it. I highly recommend KC to anyone that needs any kind of QuickBooks or Accounting help.